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Paul Smith

Chief Commercial Officer, Anthropic

Paul Smith is Chief Commercial Officer at Anthropic, which announced in July 2025 that Smith would join as its first Chief Commercial Officer later that year. Anthropic's leadership page says Smith leads commercial strategy and global go-to-market operations. Before Anthropic, Smith served as Chief Commercial Officer and President of Global Customer and Field Operations at ServiceNow, and held senior leadership roles at Salesforce and Microsoft.12

At a glance

Current role
Chief Commercial Officer
Company
Anthropic
Sector
Company
Work listed
1
Sources cited
3
Profile reviewed

Career

Smith has more than 30 years of experience leading global go-to-market organizations at enterprise technology companies, including senior leadership roles at Microsoft and Salesforce. Smith joined ServiceNow in July 2020 and, as President of EMEA, was promoted in January 2022 to chief commercial officer, overseeing all regional sales teams along with sales enablement and sales operations.13

In July 2025 Anthropic announced that Smith would join as its first Chief Commercial Officer later that year. Anthropic's leadership page now lists Smith in that role, leading commercial strategy and global go-to-market operations as the company serves enterprise customers.12

Work and contributions

  • Anthropic commercial organization

    Anthropic's leadership page says Smith leads commercial strategy and global go-to-market operations; the July 2025 announcement names Smith as the company's first Chief Commercial Officer.21

Timeline

  1. Joined ServiceNow after senior roles at Salesforce and Microsoft.3
  2. Promoted to chief commercial officer at ServiceNow, overseeing all regional sales teams.3
  3. Announced as Anthropic's first Chief Commercial Officer.1

Other documented roles

Roles the sources document that are not confirmed as current.

Where they work

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References

3 sources · profile reviewed Oct 21, 2026 · data updated Oct 21, 2026

  1. Paul Smith to join Anthropic as Chief Commercial OfficerAnthropic · Announcement · published Jul 15, 2025 · accessed Oct 21, 2026
  2. Leadership \ Anthropic (Paul Smith, Chief Commercial Officer)Anthropic · Official page · accessed Oct 21, 2026
  3. ServiceNow announces executive leadership promotionsServiceNow · Announcement · published Jan 26, 2022 · accessed Oct 21, 2026